Deja Vu With Neteller?

(Unfortunate thanks to Falstaff for bringing this issue to my attention first over at his blog.)

Neteller, we have a problem. And I'm not talking about the "I saw an ant on the kitchen floor" kind of problem, but rather more like the "I just saw every wall in the house fall in from termite destruction" kind of problem. Well, maybe it's not quite that serious. Yet. But it's damn close. And getting closer.

After reading all of Iggy's recent posts rehashing the whole Pokerspot debacle (fabulous reads btw, especially in light of what Neteller is now telling us), I cannot help but feel a strong (too strong) sense of deja vu as I read over the latest and greatest news from Neteller regarding how U.S. online gamblers can all get their deposits out of their now-useless Neteller accounts. Is it me, or do the following statements -- taken directly from Neteller's newly-updated homepage statement for U.S. poker players -- sound an awful lot like the statements made by one Russ "Dutch" Boyd a few years ago as the Pokerspot shizz was about to really hit the proverbial fan? Here is what Neteller has to say as of this weekend:

"How can I withdraw funds from my NETELLER account?

At this time, our ability to provide US members with withdrawals is significantly reduced. As a top priority, we are working to resolve all withdrawal issues, but in the meantime we continue to maintain these funds in trust on your behalf. Please check this page regularly for more updates.

Why can't I use my Gold NETELLER Card anymore?

The Gold NETELLER Card is not available as a withdrawal option at this time.

We are doing our best to restore our withdrawal options but don't know how long this will take. In the meantime your funds are safely maintained in trust accounts. We will communicate any updates as soon as possible.

Why can't I get a Gold NETELLER Card anymore?

We are temporarily not issuing Gold NETELLER Cards. The Gold NETELLER Card is not available as a withdrawal option at this time."

Both of these ideas are very troubling to me. Obviously, the inability to get any of our funds -- our funds -- out of Neteller in any way is angering to say the least. What's more, after a useless attempt at emailing Neteller support last week, and eventually having to call Neteller cusotmer service because of the ineptitude of the email I received, I was told by a nice English-speaking woman in Canada a few days ago that the Neteller card was the best and most reliable way for me to withdraw my funds as quickly as possible. Uh huh. Now, not three days later, no more Neteller cards are being issued (presumably including mine), and it wouldn't matter anyways because withdrawals are no longer being permitted via the Neteller card.

Where does this leave us? Nowhere. With nothing. And the worst part is, I swear if you change the name at the bottom of these announcements from "Neteller Support" to "Russ Boyd", I wouldn't even be able to tell the difference between the two sets of communications. Would you?

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